Prediction about consumer online confidence comes true, a little late

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I was a panelist at the annual WSA Predictions dinner event in December 2005. Each panelist was asked to make technology-related predictions for the coming year, 2006. My prediction: one or more significant security events would result in a downturn (or, at least, a slowdown in the rate of growth) in consumer online shopping.

Little did I know that the perpetrators of the TJX breach had already been busy at work skimming millions of credit card numbers out of TJX’s computers.

Well, well. I read an article yesterday that reads, “Holiday shoppers are in stores and online again this year — but they don’t feel too safe doing it, according to a report scheduled to be published Monday by security vendor Utimaco.” Consumers are shopping online, but nervous, as they recall the colossal TJX security breach earlier this year.

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